Listar por tema "Telecommunication"
Mostrando ítems 1-4 de 4
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Caracterización de hipoacusia neurosensorial en un Call Center de la ciudad de Bogotá
(2015)One of the economic sectors of greater growth in our country is the Call Center, where thousands of people work to answer calls of millions of users of large and small companies. This phenomenon has increased in our country ... -
Optimización del tiempo de respuesta en los puestos de trabajo de una entidad financiera a través de la aplicación de la metodología Kaizen
(2014)For the development of this report disclosed the activities carried out in the Call Center of a financial institution, to see opportunities for improvement so we can apply some methodological tool that enables the ...