Propuesta de mejora continua despachos unidad estratégica de negocio empresa de estudio

Abstract

The joint study is a business unit located in Bogotá, can be justified to the extent that it becomes a useful tool for future decision- making by management that optimize the enlistment process and clearance of goods in the unit business of the company under study, identifying potential bottlenecks that affect the process in question. The main benefit would be for the company under study, taking into account the findings and improvements can be applied to other sales channels, further improving the service by reducing customer dissatisfaction and merchandise. Administratively service centers avoid rework that can delay other activities within the sales.