Tipo = Trabajo de grado - Especialización Titulo = Plan de mejoramiento para los procesos de inventarios del canal Retail en la compañía Forus Colombia Autor = Garzón Torres, Miguel Ángel Autor = Jaber Nuñez, Zuhdi Mahmud Resumen = The inventory management is one of the biggest challenges that the companies today has to face, therefore implementing and improvement and control strategy of the inventory, it will guarantee a their market share to be more extended. Taking into account the general instability of the markets in the last time, the retail supplies sector hasn’t been the exception, it is necessary to orientate the efforts and resources of the company on and optimal way that will be reflected on benefits for it. For the inventory management on Forus Colombia, on the first place a general diagnose of the company was made that will allow identifying the weaknesses to make and emphasis on them. For this we conducted a detailed analysis of the current inventory system to identify which activities can be improved to the inventory model. After this management indicators where implemented, that allow to make a real measurement of the company situation before and after the sensitization of the employees. Taking into account that the main problem of the company lies in mismanagement of inventories, it was necessary to recommend the implementation of and inventory model more consistent and more reliable in terms of the operation of the company and demand for each of the stores, that could answer the questions, ¿how much should I order?, ¿when do it?, ¿how much to send a store? And ¿ what kind of merchandise sent to a store? That allow the general manager to realize the importance of the model to speed up and improve the way the company used to ask the merchandise, determine exactly which merchandise should be sent to each store and be clear rotation time inventory, depending on variables such as costs and delivery times from suppliers, taking into account the historical demand for each of the lines operated by Forus Colombia. It was clear that the inventory management is a continuous process for which constant improvements must be made all the time so the company could face on a better way the future challenges Fecha - 2014 KeyWords = Inventario KeyWords = Indicadores socioeconómicos KeyWords = Selección de proyecto KeyWords = Inventory KeyWords = Socioeconomic indicators KeyWords = Project selection URL = https://repositorio.ecci.edu.co/handle/001/293