Listar DAA. Tesis por autor "Castro Mercado, Kelly Johana"
Mostrando ítems 1-1 de 1
-
Customer satisfaction index with the implementation of a handbook in English as a foreign language in hotel de la ópera restaurants
Parra Russi, Diana Catalina; Castro Mercado, Kelly Johana; Sanin Villamil, Keilly Natalia (Universidad ECCIColombiaFacultad de Ciencias Jurídicas, Sociales y Humanas, 2016)Hotel de la Opera was born from the restoration and joining of two distinguished and renowned houses next to El Teatro Colón, built during the 19th and 20th centuries. The hotel offers a warm, quiet and unique atmosphere, ...