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Nieto-León, William Andrés | 2022
The development of this work allowed the construction of a digital transformation model for the management of the Business Development Center of ECCI University, hereinafter CDE - ECCI. As part of this research, information was gathered on the main international models for the management, promotion, growth and productivity of MSMEs in the five continents, between 2015 and 2021; where the Small Business Development Center (SBDC) model was identified as a global benchmark in technical and administrative support for micro and small enterprises.
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