Propuesta de una metodología para la implementación de Business Process Management BPM en empresas de servicios

Abstract

The proposed methodology is developed through research and analysis deployments Business Process Management oriented in previous studies to be associated with the strategic direction and dynamic process within which are built different approaches ranging from models of intervention on reality, to complex integration approaches related to the design and recognition strategies that contribute and generate added value in organizations. The conceptual guidelines tend to provide varying degrees of response to the particular needs of different sectors and the specific problems of decision making. Therefore organizations wishing to implement the proposed methodology will find a structured and simple manner, generating great benefits in managing their businesses.