Propuesta de mejoramiento proceso administrativo de venta tiempo compartido Zuana Beach Resort

Abstract

For the development of this monograph, a series of processes and research were taken into account, which will be recorded in the documentation of the entire body of work. In chapters 1 and 2, he mentions the topic that was addressed in the proposal and, in turn, the problem that is being observed in the organization Zuana Beach resort that due to the lack of improvement in one of its sales threads decreases its profits. In Chapter 3, you will find the objectives that must be met for the normal development of the monograph and thus obtain the expected results with the planning proposal for process improvement. In Chapter 4, the reason why this topic was developed is justified, citing the shortcomings that are being committed at this time in the organization, the consequences that this can bring for not capturing customers in a more agile and quick way, guaranteeing so selling the product In chapter 5 and 6, it refers to the theoretical framework where the documentation of the topic that was worked on in the monograph is supported, other monographs are also taken as references where they analyzed problems similar to the one raised in the monograph which allows to be guides for the development of the monograph and finally the type of research that was handled for its development is classified. In Chapter 7, the description of the methodological development is found where the much more detailed problem is referred to, as well as the actions that are planned to be carried out to fulfill the general objective of the monograph. In Chapters 8 and 9, you will find the sources of the information that were used for the development of the monograph, as well as the cost that was used to create the proposal for the Zuana Beach Resort.

In Chapter 10, it refers to the benefit that those who would participate at the time the monograph was carried out, as well as the benefit to the organization. Finally, Chapter 11 contains the conclusions that were determined with the preparation of the monograph. Chapters 12 and 13 include all the sources that were used as a reference guide to carry out the monograph “Proposal for the improvement of the administrative sales process. Zuana Beach Resort timeshare ”.