Browsing by Subject "Satisfacción"
Now showing items 1-3 of 3
-
Customer satisfaction index with the implementation of a handbook in English as a foreign language in hotel de la ópera restaurants
(Universidad ECCIColombiaFacultad de Ciencias Jurídicas, Sociales y Humanas, 2016)Hotel de la Opera was born from the restoration and joining of two distinguished and renowned houses next to El Teatro Colón, built during the 19th and 20th centuries. The hotel offers a warm, quiet and unique atmosphere, ... -
Native or non-native english teacher at ECCI University in the modern languages program
(Universidad ECCIColombiaFacultad de Ciencias Jurídicas, Sociales y Humanas, 2016)The purpose of this study is to find out the perceptions some of the students of 7th and 8th semester in the ML (Modern Languages) program at ECCI university have, which will be based on three main constructs such as ... -
La satisfacción del cliente interno, base esencial para un buen desempeño laboral.
(Universidad ECCIColombiaFacultad de Ciencias Jurídicas, Sociales y Humanas, 2016)Este estudio analizó la satisfacción del cliente interno de AIG SERVICES a fin de tomar medidas de acción para aumentar la satisfacción del empleado. Una herramienta imprescindible en este nivel de estudio fue el ...