Currently companies must face a world in globalization and constant changes. Where the customer is the key part of the supply chain as it determines the demand for the products and / or services. Therefore, it is essential ...

The problem of planning and production control is one of the most complex problems that exist in an organization and this should develop methodologies to achieve these objectives. This article will discuss the nature ...

This paper presents an analysis of the process of collections from a cargo transportation company specifically devoted to piquet which has drawbacks in the process of gathering your customers effectively. Given time ...

The proposed methodology is developed through research and analysis deployments Business Process Management oriented in previous studies to be associated with the strategic direction and dynamic process within which are ...