Implementación de un sistema de gestión de la seguridad y salud en el trabajo SG-SST para el centro de soporte del Sistema Único de Información SUI de la Superintendencia de Servicios Públicos Domiciliarios - SSPD

Abstract

The present work aims to implement the Management System of Occupational Safety and Health for the Single System Support Center SUI information from the Superintendency of Home Public Services - SSPD on which seeks to improve the well-being and work environment of its workers through mechanisms of evaluation, control and intervention of the risks that may affect the health and safety of agents linked to the SUI Support Center. The initial diagnosis informs us of the working conditions of the agents of the SUI Support Center, which is a Specialized SUI Service and Support Center which is available to answer any questions related to the options of user administration in relation to home public services, the which is located in the Central Office of the SSPD in Bogotá. At first glance, various deficiencies that can affect health and security of each of the agents, such as a bad location of the positions of work, bad postures assumed by agents, poor lighting, levels of pressure that causes stress, high temperatures because it is a closed room and with little ventilation additionally the work equipment is not suitable for every agent. The study is quantitative and descriptive since a data collection is made at through a checklist form, taking into account the activities and requirements established in articles 10 and 11 of Resolution 1016 of 1989, also A matrix of hazards is carried out, in which the risks and analysis of the vulnerability, for which it was necessary to rely on the GUIDE FOR IDENTIFICATION OF HAZARDS AND ASSESSMENT OF RISKS IN SAFETY AND OCCUPATIONAL HEALTH - GTC 45 and in the Positive ARL. After this initial diagnosis, a Management System for Safety and Health at Work, in which an action and improvement plan was established continues on the identified activities that required it, giving compliance with the criteria of Law 1562 of 2012 and OHSAS 18001: 2007.