Propuesta de mejoramiento continuo mediante el uso de Lean Manufacturing para el área de comercio exterior de la empresa Vitrofarma S.A.

Abstract

This work is focused on the application of continuous improvement through the tools of lean learned in the international production and logistics specialization in the Colombian companies' foreign trade area, it is observed that many of the companies in Colombia have not taken into account these tools to simplify and improve service delivery processes within the same companies, so they are not believed to be able to directly value the product or its sale. Given this, an analysis of the foreign trade area in the company is carried out Vitrofarma S.A., where opportunities for improvement are identified and a solution that can help make the process more efficient and effective, likewise Raise awareness among your collaborators so that they have a mindset of change to be more versatile and make the most of the technological tools that they exist for the management of international trade. Additionally, this is a management model that is focused on having steps established and the maximum value can be delivered to customers also using the minimum necessary resources. Based on this, there must be better management in activities, better planning and execution of these, that there are no delays in orders, also improvements in the process of transporting the merchandise, thus giving a quality in processes. Whenever an improvement is required, it is essential to consider that it has established parameters to which we must abide, and that with experience have been managed to correct those processes that have caused low production or demand and that therefore it has led to the organization not emerging as required, if a process fails or it is badly established to divide those processes that depend on it. Due to this a good organization and a good follow-up highlight that the product have a strict control that will go through several evaluations where an improvement will be chosen in case it has flaws in any of its processes. The areas involved must abide by established norms so that they can give quick solution to the problems presented, and that this does not lead to non-compliance with requirements that are important to the company.