Actions to improve organizational processes of pangea business solution- Bogota in the light of ISO 9001 or BPR

Abstract

Pangea Business Solution is an American company of technological solutions. The Project Manager of the branch in Bogotá has evidenced that, the organizational processes are presenting some failures are affecting the development of the projects for this reason, the present research proposes actions to improve the organizational processes of the company Pangea Business Solution-Bogotá in the light of ISO 9001 or BPR.